What Data We Collect and Why
When you open an account with us, we collect the information needed to verify your identity and process your payments. This includes your name, contact details, and the wallet identifiers linked to your DANA, OVO, or GoPay account. We collect this because payment processing through local
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e-wallets requires us to match the account holder to the transaction — without that match, a transfer cannot clear on our end. We also record your session activity, device type, and login timestamps to keep your account secure and detect unusual access. Cookies help us remember
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your lobby preferences so the experience stays consistent across sessions. We do not sell your personal data to third parties. Data shared with payment processors — including the rails behind DANA, OVO, and GoPay — is limited strictly to what those processors need to complete your
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transaction. Retention periods follow applicable local law; where no specific period is mandated, we keep account data only as long as your account remains active or as needed to resolve a dispute. You have the right to request a copy of your data or ask us
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to correct it. Jurisdiction and eligibility depend on local law in your region.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.